Payment, Shipping & Returns
Payment
Currently, we accept all valid debit cards, credit cards, wallets, UPI, and net banking.
Shipping & Returns
Toycart ships within India only and uses reputable courier companies.
Contact:
support@toycart.store or
+91 9408262959
Monday–Saturday, 11:30 AM – 6:00 PM
You will receive an email and/or text message with tracking details once your order has been dispatched.
We deliver to most parts of India within 2–7 days. While we use reputable couriers and work around the clock to ensure your order reaches in time, Toycart cannot be held responsible for shipping delays due to natural disasters, strikes, bank holidays, or situations beyond our control.
Shipping Charges
All shipping is free. Express delivery charges, if applicable, will be charged as per actuals.
Cancellations
Orders once placed cannot be cancelled or changed once they have been dispatched. Please call +91 9408262959 to cancel the order before dispatch.
Returns & Exchange
Due to hygiene & safety concerns with regards to baby/kids products, Toycart has a strict no exchanges or refunds policy across the website.
This also means that all the products you receive are:
- Fresh
- Original
- Unopened
- Of high quality
This is an unparalleled commitment in an eCommerce world driven by returns and exchanges.
If there is any genuine case for exchange of a product, please contact us at support@toycart.store within 3 days of receiving your order — we will handle these exchanges on a case-by-case basis.
For any approved returns, we process the refund once we receive the product back. Refunds are issued as store credit with lifetime validity.
Damaged Products
If a product arrives damaged, please email support@toycart.store within 3 working days along with images of the damaged product, and we will help you out.
Need Help? Contact us at support@toycart.store or +91 9408262959.